Meet the Team
Denise Rickard – Practice Manager
Denise is responsible for the day to day running of the practice, staff training and new patient enquiries. She is also involved with meeting all regulations including Care Quality Commission guidelines and regulations, for which our practice passed first time in 2013. Denise makes sure that all staff are trained as required and all patients are looked after as best as we can.
Rachael Buckland – Hygienist
GDC No. 4694
Rachael qualified at Guys and St Thomas Hospital and has worked at the practice since 2000 providing dental hygiene services. She has a special relationship with nervous patients and children. Patients often comment on how gentle her treatment techniques are. Rachael has a long list of regular patients that rely upon her to keep their mouths in optimum condition. Rachael is vital for those patients who require more assistance in maintaining their mouths at the required health level. She is very patient and spends a lot of time explaining and modifying the techniques patients should use to clean and maintain their teeth.
Beverley Nicholls – Reception
Beverley Nicholls is Reception Manager. She has worked at the practice since 1999 and is very knowledgeable about many of the problems and difficulties that patients have with regard to dental treatment and finances. She is always ready to listen, advise and help our patients. She will try to arrange appointments that suit our patients and the dentist and is very competent at reassuring and advising patients with their enquiries over the phone or via e mail. She will also sort out all insurance paperwork and credit agreements.
Claire Collings – Dental Nurse
GDC No. 232534
Claire qualified at Guys and has been at the practice since 2001. She is the head nurse and has received specialist training in patient care in all areas of dentistry. She is especially trained in nursing for surgical procedures, dental implants and cosmetic smile makeovers. She is always happy to give patients reassurance and advice.
Sam Gillett – Treatment Co-ordinator
Sam has been at the practice since 2007. She is trained to nurse alongside our Endodontic specialist Claudia and to provide support during routine dental procedures. Sam is also responsible for communications between the surgery, reception, the laboratory and patients. She is the patient- treatment co-ordinator. She is responsible for discussing patients problems and their final treatment plans following the consultation. Sam can also arrange the appropriate appointments and finances as needed. She is also responsible for explaining our tooth whitening procedure to patients.
Michelle Southwood – Dental Nurse
GDC No. 121918
Michelle is responsible for general nursing duties including stock and maintenance. She is also responsible for keeping up to date with compliance, including logging and servicing all equipment. Michelle is also trained in glazing ceramic restorations made in our CEREC machine.
Claire Bouchere – Dental Nurse
GDC No. 169529
Claire is responsible for general nursing duties. She is also trained to assist in intravenous sedation, and surgical extractions. Claire also works closely with Claudia our root canal specialist.